Privacy Policy

This Privacy Policy explains how Prime Plumbing and Renovations, LLC ("Prime Plumbing," "we," "us," or "our"), based in Billings, Montana, handles information collected through this website. If you have any questions, contact us at Alasalle@primeph.com or (406) 606-9682.

When you submit a quote or contact form on this site, we collect the information you provide, which may include your name, phone number, email address, the service you're interested in, your city, and any details you include about your project. Providing your name and phone number is required so we can respond; the other fields are optional.

We may also collect basic, non-identifying analytics about how visitors use the site (such as pages viewed and general interactions) to help us improve it.

We use the information you provide to:

• Respond to your request and provide a free estimate.
• Contact you about your project and schedule work.
• Provide our plumbing services and follow up as needed.
• Improve our website and understand which services are useful.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

We may advertise our services online, including through Google Ads, and use standard measurement tools to understand how our ads and website perform. This helps us reach local homeowners looking for a plumber and measure whether our marketing is working. These tools may use cookies or similar technologies to attribute visits and form submissions. We use this data only to operate and improve our own advertising — not to identify you for unrelated purposes.

We share your information only as needed to run our business — for example, with service providers that help us operate the website, communications, or advertising, and when required by law. Any such providers are expected to handle your information responsibly and only for the purposes we specify.

We keep the information you submit for as long as needed to respond to your request and to maintain our normal business records, then dispose of it when it's no longer needed. We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.

You can ask us what information we have about you, request a correction, or ask us to delete it by emailing Alasalle@primeph.com. You can also opt out of personalized advertising through your Google Ads settings and your browser's cookie controls.

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Your continued use of the site after changes take effect means you accept the updated policy.